Restore:London - Pan-London Restorative Justice Service

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  • About the Project

    The Mayor’s Office for Policing and Crime has commissioned Restore:London to deliver the first ever Pan London Restorative Justice Service, a victim-led approach to the provision of restorative justice across London.

    The Pan London Restorative Justice Service will ensure that victims are able to access consistently high quality restorative justice services at every stage of the criminal justice system. Restore:London will develop a programme that complements and enhances existing restorative justice services across London, filling any gaps in provision.

    The programme will be overseen and evaluated by a steering group, comprised of key stakeholders including victims. This ground-breaking approach will share evidence and insight with key partners, including Police and Crime Commissioners across England with responsibility for commissioning victims services.

    Restore:London is a non-profit consortium led by Catch22 with key partners Restorative Solutions, Khulisa and the IARS International Institute. The consortium partners bring expertise in building and evaluating victim-led services, restorative justice delivery, delivering pan London programmes, offender management and criminal justice innovation.

  • IARS Role in Restore:London

    Our Institute’s role in Restore:London is split into three parts reflecting our expertise and mission as a user-led, evidence based expert in restorative justice:

    1. Build the evidence base for the service

    For example, IARS is responsible for carrying out robust and independent research to design the programme’s delivery model (August 2016 – January 2017). This will include both qualitative and quantitative research with previous and potential restorative justice service users. There will be opportunities for members of the public to participate in our research activities and details of how to do so will be published here in the coming months (see the 'Get Involved' section below).

    2. Ensure the design and delivery of the service are user-led

    For example, IARS is responsible for setting up and acting as the secretariat of a User Scrutiny Panel ensuring that Restore: London is user led and responsive to victims’ needs and practitioners’ realities (August 2016 – January 2019). For further information about the User Scrutiny Panel please see here .

    3. Evaluation of the service

    For example we will act as an independent partner evaluating the delivery of the programme’s frontline services (Early 2017 – January 2019). It is envisioned that after an initial design phase, Restore:London will commence service delivery in early 2017. IARS’ independent evaluation work will involve developing frameworks to collect evidence as to how well service delivery is meeting the needs of all users in accessing restorative justice services in London.

  • Get Involved

    Restore:London User Surveys

    Restore:London has just launched two surveys to give service users (victims of crime and offenders) the opportunity to inform the development of the new pan-London Restorative Justice Service. These surveys will be open until the end of December but the results will be taken in to consideration as they come in so early responses are most welcome. We will also be conducting further research with victims of crime and offenders over the next 2 months. You can indicate your interest in participating in this at the end of each survey.

    As part of Restore:London’s work in designing a Pan-London Restorative Justice Service, we are conducting research to ensure that our service model will meet the needs of its potential future users. As such we are asking victims of crime and offenders to tell us about their experiences of restorative justice and the criminal justice system in general.

    There are two separate surveys (one for victims of crime and one for offenders) and each should take approximately 10 minutes to complete.

    Participation in the surveys is voluntary and if you decide to participate, you may withdraw at any time. Your responses will be confidential and we do not collect identifying information such as your name, email address or IP address, unless at the end of the survey you indicate that you would like to be involved in further research and as such provide your contact details voluntarily. We will keep your information confidential. All data is stored in a password protected electronic format.

    Further information about each survey and how to access them is provided below.

    If you have any questions about either of these surveys, please contact 

    Victims of Crime Survey

    This survey is for anyone who has been a victim of crime in London, whether it was reported or not, and we are interested in the views of people who have participated in restorative justice as well as those that have not.

    This survey can be accessed here

    Offenders Survey

    This survey is for anyone in London over 18 years of age who has committed a criminal offence, and we are interested in the views of people who have participated in restorative justice as well as those that have not.

    This survey can be accessed here

Restore:London is kindly funded by Mayor of London Office for Policing and Crime

**Photo credits: Flickr under Creative Commons Licence - Original can be viewed here 
PDF icon Scrutiny Panel TOR.pdf473.83 KB