Protasis - Police Training Skills

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  • About the Project

    ‘Protasis: Police Training Skills’ (Grant Agreement JUST/2015/RDAP/AG/VICT/9318) is a two year EU funded project which launched in December 2016. The project seeks to support better implementation of the EU Victims’ Directive 2012/29/EU establishing minimum standards on the rights, support and protection of victims of crime (hereinafter referred to as “Victims’ Directive”). The objectives of the project are to:

    a)       Share best practices and create a victim-friendly and gender and child sensitive environment during victims’ contact with the police, aiming to enhance victim’s rights and facilitate their access to justice, while minimising the risks of secondary victimisation and increasing victims’ satisfaction.

    b)      Develop, pilot and implement training material and programmes for police officers, aiming to improve and strengthen their communication skills and knowledge on how to interact with and treat victims with special needs, especially related to gender and child specific issues.

    c)       Develop an information sharing framework through signposting, strengthening cross-sector and multi-agency cooperation in order to meet victims’ needs more effectively.


    The project is being delivered with six partners in four countries, including the European Public Law Organization (Greece), EuroCrime (Italy), Inter-Area Local Police School Foundation (Italy), Lisbon Law School's Research Centre of Criminal Law and Criminal Sciences (Portugal) and the Portuguese Association for Victim Support (Portugal).


    By undertaking this project, IARS and its partners expected to achieve the following results:

    ·           Increase police officers’ awareness regarding the Victims’ Directive and victims’ needs, especially regarding child victims and victims of gender-based violence;

    ·           Improve and increase police officers’ theoretical and practical knowledge regarding victims’ needs and psychology of victims, and empower their skills to evaluate victims’ needs;

    ·           Increase cross-sector and multi-agency cooperation through signposting of relevant services;

    ·           Increase public and professionals’ awareness on victims’ rights and needs and the Victims’ Directive, and on gender and child specific issues;

    ·           Inform about, promote the use of and make available training materials to a wide police professional audience;

    ·           Inform all relevant actors about the available training materials; and

    ·           Raise awareness among EU member states and practitioners, regarding the challenges and good practices for an effective and sustainable implementation of the Victims’ Directive and the role of the Police.

  • Project Background

    An examination of the practical implementation of the Victims’ Directive across EU Member States reveals that the most significant challenge remains the obligation to safeguard that all victims have access to victim support based on their specific needs. Victim support is perceived as the key element in both ensuring the respect of victims’ rights and their access to justice. As such, the effective support and protection of victims can significantly depend upon both an effective training system for professionals working with victims and secondly an effective information system, including referral to support services.

    Police officers are most often the first point of contact that a victim has with authorities, placing them, therefore, into a key position for enhancing the effective support and protection of victims’ rights. As the first officials to come in contact with a victim, they are tasked with the individual assessment of the victim’s specific needs and providing information and referral to support services. However, the practical implantation of these provisions across Member States is not consistent. Across member states, the training of police officers highly differs, with training being offered in non-systematic and non-compulsory manner and often only for specific target groups. In fact, most police officers and police investigators have received limited or no education on issues related to communication with and interviewing of victims of crime. Similarly, referral mechanisms are often absent is several member states, some of which even lack the appropriate support service organisations.

    This project seeks to respond to this situation by developing improved training products for police that is informed by evidence-based research and the sharing of best practice. 

  • Project Updates

    June 2017: The First Protasis: Police Training Skills Newsletter Published

    The first Protasis: Police Training Skills Newsletter is now available to read.  Follow this link to find out more:


    January 2017:  A Two-Day Work Visit to London

    As part of the project, the IARS International Institute hosted a two-day work visit in London on 24th and 25th January in order to give to our project partners the opportunity to see how an effective system within police of individual assessment and referral to appropriate services for victims works in practice.

    During the work visit, project partners interacted with UK police, who shared their experience and knowledge, to obtain practical insights on the benefits and obstacles of the systems in the UK. Topics included:

    1. An introduction on the current status of assessment and referral systems in the UK;
    2. Systems for the individual assessment of victims’ needs;
    3. Systems for referral and signposting to relevant services; and
    4. Best practice in communication and interaction with victims with special needs (e.g. children, victims of sexual or domestic violence).

    The sharing of good practice was then combined with evidence based research and used to develop further training products for police in each of the project partners’ countries (excluding the UK).


    January 2018: Capacity Building and Training Delivery

    As part of the project, more than 200 police officers in 3 different member states were trained using a variety of educational tools and interactive methods during 20-hours of training modules, which consisted of seminars and workshops. The training included the following main sections:

    1. Knowledge Oriented Seminars on the Victims’ Directive, victimology, gender- and child-specific issues.
    2. Skills’ Oriented workshops on communication skills and individual assessment of victims’ needs.
    3. Signposting and Referral Pathways Seminars for networking with victims’ support services.



    March 2018: Training Evaluation and Impact Assessment


    As part of the project, IARS conducted an independent evaluation on the training programme to assess its impact on the everyday working life of police officers. More specifically, it assessed the curriculum design, the organisation and delivery of the training, the trainers' capacity, as well as, the benefits of the training and possible obstacles identified by the trainees to put into practice the knowledge and skills acquired. The findings and conclusions will assist in the further enhancement of the training programme. Please see the report below. 



    April 2018: Awareness Raising and Dissemination

    The outputs and results of the project will be disseminated on national and European levels through a combination of selected methods, such as online promotion, networking meetings and conferences. 


    You can read our 3rd Newsletter here 

    Follow this link to the project's newsroom:



  • Get Involved

    If you wish to get involved please contact 

The contents of this project are the sole responsibility of the partnership and can in no way be taken to reflect the views of the European Commission

The programme if co-funded by the European Commission under the JUST/2015/RDAP/AG/VICT/9318 Grant Agreement