Having being delivered over 60 times times in five different countries with over 1,131 individuals and 383 organisations, this one-day training has been developed to equip professionals with the tools and knowledge on victims rights in restorative and criminal justice. The training aims to ensure that practices conform with the new EU Victims' Directive 2012/29/EU establishing minimum standards on the rights, support and protection of victims of crime. The training focuses on the Directive's restorative justice requirements and on increasing knowledge on how to treat and interact with victims in the criminal justice process.

The training programme is certified (20 CPD points).

"All practitioners and professionals in contact with victims should be trained, including police, court staff, prosecutors, lawyers, judges, victim support and restorative justice services" (EC Victims' Directive, Article 25).



The programme material have been developed in partnership with 4 European partners in the Restorative Justice in Europe project and in consultation with key stakeholders, practitioners, victims and offenders. The course aims to

  • Create knowledge around victims rights in restorative justice, the Victims' Directive and its implications
  • Improve professional’s skills and knowledge on how victims are treated and interacted with.
  • Provide professionals, agencies and services with the appropriate tools and best practice guidance to further develop cooperation among restorative justice services and national agencies.


Who should attend

The course is suitable for criminal justice professionals including prosecutors, judges, lawyers, police officers, prison and probation staff, restorative justice practitioners, third party key workers and anyone who is working directly with victims of crime and their families.


Accreditation & Certification

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines (20 CPD learning points – Intermediate level).

"Specialised courses regarding the rights and needs of victims of crime should be offered as part of on-going professional development" (EC Victims' Directive)


The full training package includes

  • One day face-to-face training with restorative justice experts
  • Training manual, toolkit and accompanying documents
  • Background material to the Victim’s Directive, with focus on  specific articles relating to restorative justice
  • Personal reflection and group discussion on case studies showing practical examples
  • CPD Certification (20 credits)
  • Follow up, telephone suppor over a 6 month period.



Professor Theo Gavrielides is the course leader responsible for the training. The material have been developed after thorough research with victims, offenders and practitioners. Trainers include: 

  •  Ben Lyon  (Restorative Justice Practitioner and Researcher) has prolonged experience in the development and delivery of restorative justice programmes and training. He has worked closely with  a restorative justice expert, to deliver this timely package.
  • Gabrielle Browne, a victim and victims' rights campaigner Watch her video below.



85% of the participants agreed that the course helped them to clearly understand the Victims' Directive and its restorative justice related articles. Additionally 80% agreed that the information they received will help them to collaborate better with victim related services and other providers in the victims' service areas.

"The case studies were particularly thoughtful as was the overall content. A very informative and useful course", RJ practictioner.



Kindly note that IARS is a not for profit organisation and all proceedings are reinvested to our charitable activities.

VCS up to 10 members of staff -  £75

VCS with 11+ members of staff - £95

Statutory and Private Organisations £125

To register please follow the Pay Pal link below or contact us at contact@iars.org.uk to request an alternative payment method.

Please Select Options

We offer 10% discount to our members and members' organisations along with various other benefits. If you are not a member and you would like to join us please follow the link or contact us at contact@iars.org.uk .

There are fixed dates but we can also provide bespoke packages that suit you.If you would like to request training at a specific location or require alternative arrangements please contact Grace Loseby at g.loseby@iars.org.uk.

To find out more please watch the 2 short videos below.

About the Victims' Voices Training 

The Voice of a Victim  -  An Interview with Gabrielle Brown