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User Engagement Coordinator (Internship)

Job Title: User Engagement Coordinator

Contract type: 1 year fixed-term contract – Full time

Location: IARS Institute Office, Canada Water, London

Salary: £21,157.50

Hours: 37.5 hours per week

Closing Date: Wednesday 31st March


  • Fully-funded 1 year internship
  • 24 days annual leave plus Bank Holidays
  • Up to 5.5% pension contribution
  • Training bursary of up to £1000

The Role

We are looking for a User Engagement Coordinator to develop our engagement with young people and other groups who use our services, in order to help support our work with marginalised communities, helping us to grow our impact nationally and internationally. We are looking for a flexible and highly motivated person with exceptional people skills who relishes the opportunity to support our work.

The role is split into two key areas (a) User Engagement (b) Promoting our work to a wider audience through social media, events and conferences.

The User Engagement Coordinator will be line managed by the User Engagement Lead and will work closely with office team, especially the Project Officers, as well as interns, volunteers and our European project partners.

About the IARS International Institute

The IARS International Institute has a charitable mission to give everyone a chance to forge a safer, fairer and more inclusive society. We achieve our charitable aims by producing evidence-based solutions to current social problems, sharing best practice and by supporting young people and the community to shape decision making. We aspire to be a leader in creating new knowledge and forming public and expert opinion internationally. Over 85% of the Institute’s work takes the form of world class academic inputs (e.g. peer reviewed articles, ebooks, reports, consultation responses, policy papers, conference presentations, conference papers). We deliver our charitable mission:

  • By empowering marginalised individuals of our society through accredited training, educational programmes, mentoring and one-to-one support;
  • By acting as an international network of NGOS bringing together people and ideas to share best practice and engage in debates on current social problems
  • By carrying out action research and evaluation that is independent, credible,  peer-reviewed, user-led, focused and current
  • By supporting individuals and grass roots organisations to carry out their own initiatives to shape decision-making and society, and by helping them to maximise their social impact
  • By being an authoritative, independent and evidence-based voice on current social policy matters.

Application Process

There are three stages in the application process.

Stage 1:

Please send: (a) your CV (b) a covering letter addressing the Person Specification and (c) the IARS Diversity Form to Dr. Claire Bonham, IARS Director via Also please fill our diversity monitoring form


The application deadline for this stage is Wednesday 31st March 11.59pm.

Incomplete applications will not be considered. We regret not having the resources to respond to unsuccessful candidates.

Stage 2:

  • Shortlisted candidates will be invited to a video interview w/c 5th April
  • There will be a formal interview and a short test to understand your skills and experience

For an informal chat about the role please contact Dr. Claire Bonham via